Welcome to Pacific Drain & Plumbing. We appreciate you visiting our website and considering our services. By accessing and using this site, you agree to be bound by the terms and conditions outlined below. If you do not agree with these terms, please refrain from using our website or services.
These Terms of Use, along with our Privacy Policy and any additional agreements presented during your use of our services, constitute the entire agreement between you and Pacific Drain & Plumbing. This agreement supersedes all prior communications, negotiations, and understandings related to your use of this website and our services.
Throughout this agreement, the terms “we,” “us,” “our,” and “Pacific Drain & Plumbing” refer to Pacific Drain & Plumbing, its subsidiaries, owners, shareholders, directors, officers, partners, employees, agents, vendors, and any affiliated parties unless otherwise specified. The terms “you,” “your,” and “user” refer to anyone accessing this website or using our services, including any company, entity, or agency that the user represents.
Pacific Drain & Plumbing provides full-service residential plumbing throughout San Diego County and extending north to San Clemente. Our services include drain cleaning, plumbing repairs, water heater installation and repair, sewer line services, hydro jetting, leak detection, pipe repair and replacement, garbage disposal services, and all other residential plumbing needs.
By using our website, you agree to comply with all conditions contained in this agreement. You also agree not to use any material on this site for purposes not intended by Pacific Drain & Plumbing.
All material on this website is protected by copyright and trademark laws. We have invested significant effort in developing the content, materials, and branding you see on our site. None of this material may be used for any purpose without our prior written consent.
We grant limited permission to access and use this site, and to display, download, or print portions of this site on a temporary basis for your personal, educational, and noncommercial use only. This permission is granted provided that you do not modify the content, you retain all copyright and proprietary notices, and you do not copy or distribute the content on any network or broadcast it in any media.
You agree that you are at least 18 years of age and will not make false statements regarding your identity or property. We strive to be truthful in all our dealings and expect the same from our users.
This website may contain links to third-party websites. We have no control over these external sites and cannot be held responsible for their content or availability. We do not endorse any content, advertising, services, or products on third-party websites. Once you leave our site, you become subject to the terms and conditions of those external websites.
Customers may schedule service appointments by phone, through our online scheduling system powered by ServiceTitan, or by submitting a contact form on our website. We make every effort to accommodate scheduling requests and provide timely service.
A service call fee may apply for certain appointments. This fee will be communicated to you at the time of scheduling. If you proceed with recommended repairs or services, the service call fee may be applied toward your total service cost.
Pacific Drain & Plumbing provides detailed estimates prior to performing any work. Our pricing is transparent, and we are committed to providing you with honest, upfront quotes. If additional work is discovered during the course of a service call, we will discuss all options and pricing with you before proceeding.
The Pacific Drain & Plumbing team strives for total satisfaction with every plumbing installation, maintenance, or repair. If for any reason you are unhappy with a Pacific Drain & Plumbing product or service, we will do whatever it takes to make it right. You have our word.
We insist on the highest standards of workmanship. We cover the workmanship of our installation for the lifetime of your system. We promise a top-notch, seamless installation, and that is exactly what you will receive. If there is an issue with your installation that we caused, we will fix it free of charge.
With Pacific Drain & Plumbing, there is no need to worry about the fine print. We provide you with a detailed estimate prior to installing or servicing your plumbing. There are never any hidden charges. What you see is what you pay, every time.
Pacific Drain & Plumbing accepts various forms of electronic payment, including major credit cards. Payment is due upon completion of services unless otherwise arranged. We do not require deposits for services or installations.
Pacific Drain & Plumbing is fully licensed, bonded, and insured. All of our technicians are trained professionals who undergo background checks. We carry appropriate insurance coverage to protect both our team and your property.
The care and safekeeping of your home is important to us. We treat your space as if it were our own. Our technicians use drop cloths and shoe covers to protect flooring and furnishings during each visit. After completing your service, we carefully clean all work areas and return your property to its original condition.
Your privacy is very important to us. Please review our Privacy Policy carefully to understand why and how we collect and use data from users of this site.
By using our website, you opt in to receive communications from us. We offer the option to unsubscribe from marketing or newsletter communications at any time by clicking the unsubscribe link at the bottom of our emails. Please allow up to 10 business days for removal from our mailing list.
By using our site or online services, you also agree that communications such as required notifications, invoices, collection efforts, disclosures, or agreements sent electronically meet any legal requirements for written communications.
By using our site or online services, you agree that the laws of California will govern these Terms of Use. Any disputes or claims will be exclusively arbitrated or litigated in San Diego, California, and you consent to the exclusive jurisdiction and venue of the state and federal courts in San Diego, California.
We appreciate hearing about what we are doing right and how we can improve. By communicating with us, you grant permission and rights to any content you submit, subject to our Privacy Policy. This gives us the right to use, reproduce, publish, or modify the content in any market or location and by any means we deem appropriate.
You agree that you will not submit any copyrighted, patented, or trademarked material without prior written permission from the owner. We reserve the right to filter, edit, or remove anything that Pacific Drain & Plumbing perceives as offensive, obscene, illegal, defamatory, threatening, distasteful, or irrelevant.
All content provided by users is the user’s own opinion and does not necessarily represent Pacific Drain & Plumbing or any affiliated party.
If you are an owner of an account or responsible for content contributed to the site, you are solely responsible for the confidentiality and content under your control, including your username and password. We reserve the right to remove access or content of any user at our sole discretion.
Our website and any of its content do not create any representations, warranties, duties, or obligations. Everything is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim any representation or warranty, whether express or implied, of title, non-infringement, merchantability, fitness for a particular purpose, security, or accuracy of this site, that may arise by statute, custom, course of dealing, course of performance, or in any other way.
To the fullest extent permitted by law, we disclaim any liability for any losses or expenses arising out of the use of this site, including but not limited to: punitive, incidental, consequential, direct, or indirect damages; loss of use; loss of data; damages resulting from a virus; loss of income or profit; damages to property; third-party claims including attorney’s fees; or damages of any other type and based on any legal basis.
If any portion of the disclaimers contained herein is found to be invalid or unenforceable, it shall not affect any other portion of the disclaimer, and any remaining aggregate liability shall not exceed ten dollars ($10.00 US).
If any other provision of these Terms of Use is held to be invalid or unenforceable, it shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms of Use will remain in full force and effect.
This site gives you specific legal rights, and you may have other rights which vary from location to location. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, and so some limitations contained in this agreement may not apply to you. We reserve all available limitations and exclusions allowable under applicable law. Whatever statutory rights you may have as a consumer that conflict with the provisions above are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.
Pacific Drain & Plumbing reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of our site following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.
If you have any questions about these Terms of Use or our services, please contact Pacific Drain & Plumbing. We are happy to assist you and address any concerns.
Last Updated: November 2025
